Illustration of a man with a magnet drawing in customers

How to turn your website into a lead generation machine

by Alex McInnes | February 27, 2025

Your website should make it easy for potential customers to take action. 

If they have to work too hard to figure out where to go or what to do next, they will leave! No one wants to wade through vague messaging, clunky navigation, or confusing calls to action. They want a clear path forward, and if you do not provide it, they will find someone else who does.

If you’ve heard of people complaining about high bounce rates before, you might already know that this is an indication that something is off. Maybe your site is overwhelming visitors with too many options, or maybe it is not giving them enough information to make a decision. Either way, a lack of structure and direction will cost you leads.

This all comes down to knowing your audience and structuring your website around their needs. If you have done the research, you already understand their priorities, pain points, and what will get them to take action. Your content, calls to action, and overall user experience should reflect that. If potential customers have choices on where they want to buy, the decision often comes down to how easy you make it for them to trust you and take the next step.

A website that is not built for lead generation is a wasted opportunity. It is not enough to have a good-looking design and a few service pages. Your site should actively capture interest, provide clarity, and move visitors toward becoming customers.

Here is how to make that happen.

Optimizing your website’s foundation

Digital devices with the same UX website design on them

The first mistake businesses make? Not setting up their website with lead generation in mind. You can have all the lead magnets and sales funnels in the world, but if your site isn’t structured correctly, visitors will leave before they ever take action.

A strong foundation means making sure three critical things are in place:

Highlight your Value Proposition

Your unique selling point and the reason customers should buy from you alone needs to be front and center. Visitors should instantly understand what you do, who you serve, and why they should care. If they have to scroll or dig around to figure it out, trust us, they won’t.

Obvious CTAs

These need to be like shining lights that visitors can’t ignore. Tiny Blue Sky has been in the game for a long while, and we still optimize websites that leave this task undone.  A tiny “Contact Us” button tucked into a menu isn’t going to cut it. Your calls to action should be clear, compelling, and placed strategically.

Make sure you use them throughout the site, too—not just on the homepage We’re talking service pages, blog posts, and anywhere else a visitor might be convinced to take the next step.

Fast load times

People’s attention spans are getting shorter and shorter. It doesn’t take much to trigger the ire of a guest when your site fails to load rapidly. 

Oh, if they can’t easily navigate on their phone, they also leave. Google knows this too, so you’re not just ticking off potential clients, you’ll also rank lower in search results.

Creating compelling lead magnets

Person holding up a sign that says "get more leads"

Not everyone who lands on your website is ready to buy. That’s why lead magnets exist! Sometimes a nurture sequence that offers something of value will capture visitors who are interested but need more time before making a decision.

If you’re not sure what we are on about, a lead magnet is something valuable that you offer in exchange for an email address or other contact information. It could be:

The key is making sure your lead magnet is something your audience actually wants. A generic PDF about your services isn’t going to cut it. Think about their biggest pain points and create something that genuinely helps them.

The best part? You have their contact details and can use an additional channel such as email to retarget them and stay top-of-mind.

Designing landing pages that convert

Fake computer with UX design wireframe on it

A landing page is a dedicated page built for one specific aim. That goal might be to get sign-ups for a newsletter, downloads for an eBook, or a page where visitors can book a consultation. Unlike your homepage, a landing page doesn’t have distractions like menus or random links. It’s designed to do one thing: drive action.

What makes a landing page effective?

  1. A strong, benefit-driven headline. This isn’t the time for vague statements. Be direct with what you are offering, knowing that this aligns with a certain buyer persona you already target.
  2. Concise, persuasive copy. You need to quickly explain why this offer is valuable, what they’ll get, and why they should care. The longer they have to think about it, the less likely they are to act.
  3. A non-complex form. The more fields you ask people to fill out, the fewer conversions you’ll get. Stick to the essentials—name, email, and maybe one or two other details if necessary.

Finally, social proof matters. If you can add a testimonial, or any other credibility booster, do it. People are more likely to take action when they see that others have done the same and found value in it.

Capturing leads in smarter ways

Miniature shopping cart with a computer in the background signifying ecommerce

Most websites rely on basic contact forms to capture leads, but there are smarter ways to do it. Your target is to increase the time a user spends on each page. So, by laying down tripwires that prevent an early exit, you improve your chances of pushing your target further along the customer journey towards the ultimate goal: a conversion.

Try these ideas to get the ball rolling:

Exit-intent popups 

These popups appear when a visitor is about to leave your site, offering them something valuable in exchange for their contact info. Done right, they recover lost leads before they disappear forever.

Chatbots 

These nifty live AI chat tools are also a good call. People love instant answers, and if they can get them from a chatbot or a real person, they’re far more likely to engage. Adding live chat can increase conversions by 20%, which is a significant number!

Smart forms 

Progressive profiling takes the friction out of lead capture. Instead of overwhelming visitors with long forms, these tools ask for information gradually over multiple interactions. This makes it easier for people to say “yes” and start engaging with you.

Have a great content strategy

Person drawing a lead generation mind map with "Customers" at the forefront

Once you’ve captured a lead, what happens next?

If the answer is “nothing,” you’re in trouble.

People rarely make purchasing decisions immediately. That’s why you need a content strategy that nurtures leads over time.

This means:

Think of it like dating. If someone shows interest in your business, you don’t just ignore them and hope they come back. You keep the conversation going, building trust until they’re ready to take the next step.

Measuring, testing, and optimizing

Man checking Google analytics data on his phone and laptop

Lead generation isn’t something you set up once and then let it fly. It is an ongoing process that shifts alongside user behavior, market trends, and search algorithms. What works today might not be enough tomorrow. 

If you do not constantly augment your content, you risk falling behind. Your competitors are adjusting their strategies, refining their messaging, and optimizing their websites to meet evolving customer expectations. 

What metrics should you measure?

You can get in the weeds with data. If you have ever stepped foot in the Google Analytics dashboard you will know what we are talking about. However, at a minimum try monitoring these metrics to see whether your lead generation strategy is working and where it needs refinement.

By running A/B tests, you can refine key elements like headlines, CTA buttons, and form fields. Sometimes, a small tweak—like shortening a form or changing button text—can lead to significantly higher conversions.

Tools to keep lead generation on track

The good news? You do not have to guess your way through optimization. There are tools designed to help you track performance and make data-driven decisions:

Without ongoing adjustments, even a great lead generation strategy can become outdated. The digital landscape is always shifting. Search terms evolve, customer expectations change, and the competition is constantly improving. 

The businesses that see the best results are the ones that never stop testing, improving, and adapting.

What to do if you don’t have time?

female designer browsing the internet

Here’s the hard truth: getting lead generation right takes time.

It’s easy to get busy with client work and push website optimization to the back burner. You know your website could be better, but other things feel more urgent.

That’s exactly why most businesses struggle with lead generation—they don’t have the time to focus on it.

That’s where Tiny Blue Sky comes in.

We help businesses build, optimize, and maintain websites that actually generate leads so you can keep doing what you do best. So whether you need a website build that sets you up for lead generation from day one, a renovation on your current site to realize its potential, or continuing maintenance so you can keep smashing it out of the park, we have you covered.

If your website isn’t bringing in leads, let’s change that.

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Alex McInnes headshot
With 12 years of experience as a copywriter, content strategist, and digital marketer for agencies, startups, SMEs, NGOs, and international schools, Alex provides customised email marketing, social media content, SEO services, website content, and analytics services to clients worldwide.
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